How Will the End of Life for Microsoft Great Plains Affect Support and Updates?

The end of life (EOL) for Microsoft Great Plains (GP), also known as Dynamics GP, is a significant event for organizations still relying on this enterprise resource planning (ERP) system. As Microsoft phases out support and updates for Great Plains, businesses face several implications that must be addressed for smooth transitions and continued operational efficiency.

1. Support Availability After EOL

Once Microsoft officially ends support for Great Plains, businesses will no longer receive regular security patches, bug fixes, or technical assistance from the vendor. This means that any issues or vulnerabilities that arise will need to be addressed internally or with third-party support providers, who may charge additional fees for custom fixes or troubleshooting.

2. Impact on Software Updates

Without official updates, Dynamics GP will no longer receive new features, functionality, or compatibility enhancements. Over time, this can lead to compatibility issues with other software systems, newer operating systems, or hardware. This lack of updates could also make it harder to integrate with other technologies, affecting the system’s overall performance and reliability.

3. Security Risks Post-EOL

The most pressing concern with the EOL of Microsoft Great Plains is the increased security risks. Without the ongoing patching of vulnerabilities, organizations may become more susceptible to cyberattacks, data breaches, and other security threats. It is crucial for businesses to consider migrating to a more modern, supported ERP system to mitigate these risks.

4. The Need for Migration

Many companies will need to migrate to a newer version of Dynamics 365 or another ERP solution to continue receiving updates and support. Migration, however, requires careful planning and resources. The process can be time-consuming and costly, as businesses must ensure that their data is securely transferred, employees are trained, and customizations are properly integrated.

5. Cost of Continuing With Unsupported Software

Sticking with Microsoft Great Plains after its EOL may seem like a cost-saving option in the short term, but the long-term risks and costs can add up. Increased vulnerability to security breaches, system downtimes, and higher third-party support costs could outweigh the expense of upgrading to a more current ERP solution.

6. Third-Party Support and Maintenance Options

Some third-party companies offer extended support for Dynamics GP after EOL, including security patches, software updates, and bug fixes. These services can help businesses continue using their current system for a while longer but may come at a premium cost. Additionally, the quality and reliability of third-party support can vary, so businesses must evaluate these options carefully.

7. Strategic Planning for ERP Transition

Given the upcoming end of life for Microsoft Great Plains, businesses should begin planning their ERP transition well in advance. This includes evaluating new ERP solutions, conducting cost-benefit analyses, and considering factors such as ease of migration, scalability, and support. Planning ahead ensures a smooth transition that minimizes disruption to business operations.

Conclusion

The end of life for Microsoft Great Plains will undoubtedly affect businesses still using the system for their ERP needs. With the cessation of official support and updates, organizations must prioritize migration and security measures to protect their operations. By planning early and exploring new ERP options, companies can ensure their long-term success and maintain the efficiency and security of their business systems.